Simplifying Central Elements For Travel

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According to research from Phocuswright, traveler use of mobile messaging has risen dramatically, and the impact on travel from shop and book to experience and share will only grow. Nearly half of U.S. travelers used text messaging in 2015. It is the youngest travelers, millennials aged 18-34, who are driving the use of mobile messaging.1 This webinar will explore the role of mobile messaging in redefining how travel and hospitality companies can improve customer service, build long-term loyalty and drive higher purchase rates with guests. Giving travelers the option of messaging for a request, rather than picking up a phone and waiting for a live agent, presents a clear and obvious opportunity for better customer engagement and overall experience. Participants of this webinar will learn: How to leverage some of the biggest customer engagement opportunities related to the on-property, in-destination and post-trip experience. What travelers, and especially millennials, expect travel brands to offer in terms of on-demand service.

For the original version including any supplementary images or video, visit OpenMarket Hosts Webinar with Phocuswright: The Rise of Mobile Messaging for Travel & Hospitality – Yahoo Finance

TripAdvisor.LB.s not responsible for content on external web sites. TripAdvisor Terms of Use and Privacy Policy . We support the following browsers: Windows: Internet Explorer, Mozilla firebox, goggle Chrome. To learn more about the Trip-A-Day give-away, click here . The TripAdvisor website may not display properly. Entry period begins on Tuesday, March 1, 2016 at 12:01:00 AM EST, and ends on Thursday, March 31, 2016 at 11:59:59 PM EST. © 2016 TripAdvisor LLB All rights reserved. Taxes, fees not included for deals content.

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